REFUNDS & RETURNS POLICY

Last Updated: 01.09.2026

At NOFYR, we hope you love your order.

If something isn't quite right, we're here to help.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return, your item must:

Be unworn and unused
Be unwashed
Be free from marks, stains, odours or pet hair
Have all original tags attached
Be returned in its original packaging where possible

We reserve the right to refuse returns that do not meet these conditions.

Items That Cannot Be Returned

Unfortunately, we cannot accept returns on:

Gift cards
Sale items marked as non-returnable
Personalised or customised products
Items returned in an unsuitable condition

How to Return

Please contact us at: info@nofyr.co.uk

Include:

Your order number
Your name
The item(s) you wish to return
Reason for return

We will provide return instructions.

Customers are responsible for return postage costs unless the item is faulty or incorrect.

We recommend using a tracked delivery service as we cannot be responsible for returned parcels lost in transit.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

Approved refunds will be processed to your original payment method within 5–10 working days.

Please note your bank or card provider may take additional time to process the refund.

Original shipping charges are non-refundable unless required by law.

Exchanges

We currently offer exchanges subject to stock availability.

If your preferred size is unavailable, a refund will be issued instead.

Faulty or Incorrect Items

If you receive an incorrect or faulty item, please contact us within 30 days of delivery.

Where a genuine manufacturing fault is confirmed, we will:

Replace the item (subject to availability)
Repair the item where appropriate
Offer a full refund

This does not affect your statutory rights.

REFUNDS & RETURNS POLICY

​

​

Last Updated: 01.09.2026

​

At NOFYR, we hope you love your order.

If something isn't quite right, we're here to help.

​

​

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return, your item must:

Be unworn and unused

Be unwashed

Be free from marks, stains, odours or pet hair

Have all original tags attached

Be returned in its original packaging where possible

​

​

We reserve the right to refuse returns that do not meet these conditions.

Items That Cannot Be Returned

​

​

Unfortunately, we cannot accept returns on:

Gift cards

Sale items marked as non-returnable

Personalised or customised products

Items returned in an unsuitable condition

​

​

How to Return

Please contact us at: info@nofyr.co.uk

Include:

Your order number

Your name

The item(s) you wish to return

Reason for return

​

We will provide return instructions.

Customers are responsible for return postage costs unless the item is faulty or incorrect.

We recommend using a tracked delivery service as we cannot be responsible for returned parcels lost in transit.

​

​

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

Approved refunds will be processed to your original payment method within 5–10 working days.

​

Please note your bank or card provider may take additional time to process the refund.

Original shipping charges are non-refundable unless required by law.

​

​

Exchanges

We currently offer exchanges subject to stock availability.

If your preferred size is unavailable, a refund will be issued instead.

​

​

Faulty or Incorrect Items

If you receive an incorrect or faulty item, please contact us within 30 days of delivery.

Where a genuine manufacturing fault is confirmed, we will:

Replace the item (subject to availability)

Repair the item where appropriate

Offer a full refund

This does not affect your statutory rights.